Welcome to Desi Tesi. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using any part of our offerings, you agree to be bound by these Terms.

1. General Information

Desi Tesi is engaged in the business of manufacturing, distributing, and selling food and related products. Our website and services are intended for users who are 18 years of age or older.

2. Acceptance of Terms

By using our website, placing an order, or interacting with Desi Tesi through any channel, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

3. Products and Services

We make every effort to provide accurate information regarding our products, including pricing, descriptions, and availability. However, we do not guarantee that all content is free of errors, complete, or current.

We reserve the right to:

  • Modify or discontinue any product or service without notice.

  • Limit the quantity of any product or service offered.

  • Refuse or cancel orders that appear suspicious or in violation of these Terms.

4. Orders and Payment

  • All orders are subject to confirmation and availability.

  • Prices are listed in INR (₹) and may change without prior notice.

  • Accepted payment methods include credit/debit cards, UPI, net banking, and other methods as listed at checkout.

  • You agree to provide accurate billing, shipping, and contact details. Failure to do so may result in order delays or cancellations.

5. Shipping and Delivery

Estimated delivery timelines are provided for your convenience but are not guaranteed. Desi Tesi is not responsible for delivery delays caused by logistics issues, weather, public holidays, or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Return and Refund Policy for details. Generally, we accept returns only for:

  • Damaged items

  • Expired products

  • Incorrect orders

Claims must be made within [Insert X days] of delivery.

7. Intellectual Property

All content on our website—logos, text, images, graphics, and product names—is the intellectual property of Desi Tesi or its licensors. No material may be used, copied, or distributed without our prior written consent.

8. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Interfere with the security or functionality of our site

  • Upload or transmit any harmful or malicious content

9. Limitation of Liability

Desi Tesi is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our total liability shall not exceed the value of the product or service purchased.

10. Indemnification

You agree to indemnify and hold harmless Desi Tesi, its affiliates, employees, and partners from any claims, liabilities, or damages resulting from your use of our services or breach of these Terms.

11. Changes to Terms

We may update these Terms at any time. Any modifications will be posted on this page along with the updated effective date. Continued use of our website or services after such changes indicates your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, specifically the jurisdiction of Guwahati, Assam, without regard to conflict of law principles.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Desi Tesi
Borpathar, Basistha Mandir, Near LP School
781029 Guwahati, Assam, India
📞 +91 9101732697
📧 [email protected]